Questions, answered

In Dubai. Every piece is made to order: drawn, laser-cut, de-burred and finished in Dubai, not imported as finished stock. That is also why a different size or finish can be made for you on request.

Cast acrylic, 3 mm as standard. Gloss piano black is a solid cast sheet; mirror gold and mirror silver are mirrored acrylic, which gives you the look of metal at a fraction of the weight and with no risk of the shattering you get with glass mirror. Thicker acrylic is available to order where a design needs more presence.

Gloss piano black (3 mm), mirror gold and mirror silver (2 mm) are stocked, and each design comes in the sizes our laser can cut cleanly. Sizes are given as length × breadth, the length being the longer side: a piece can be up to 120 cm long and 90 cm broad (round and square pieces up to 90 cm), no stroke is thinner than 3 mm, and very fine calligraphy comes only in its larger sizes. Sets of separate panels are sized per panel, because every panel is cut on its own, so a whole set can be far bigger; the product page gives each panel and the whole set. Every piece is bonded to a clear acrylic backing for strength and packed in an MDF box we cut to its size, so it arrives safe and ready to give as a gift. We are not limited to those three finishes or thicknesses — other colours, thicknesses and sizes are made to order. Message us with the design and your wall measurement and we will quote it before you buy.

Pieces are cut to order, so allow 1–3 working days to make and then 1–2 days in transit — about 2 to 5 days door to door. Large sets and personalised work sit at the longer end. If you have a date to hit, tell us before you order and we will say honestly whether we can make it.

Yes — all seven emirates. Delivery is charged per emirate, and the exact amount for your address is shown at checkout before you pay: Dubai AED 30 · Sharjah AED 40 · Ajman AED 40 · Abu Dhabi (including Al Ain) AED 50 · Umm Al Quwain AED 50 · Ras Al Khaimah AED 50 · Fujairah and the east coast AED 60. Cash on delivery is available on every order.

Most pieces are float-mounted so they stand a few millimetres off the wall and throw a soft shadow; fixings are included. Acrylic is light — a 60 cm piece weighs a few hundred grams — so on plasterboard adhesive pads are usually enough, with no drilling. On concrete or block walls, use the fixings in the box and a drill.

A good rule above a sofa or console is for the piece to span roughly two thirds of the furniture below it. Over a three-seat sofa that usually means 80 cm; over a console or in a hallway, 60 cm; in a bedroom alcove or beside a door, 40 cm. Every listing gives the exact width and height of each size, so you can measure your wall before you buy.

Yes, in English and Arabic — names, wedding dates, house numbers, a chosen ayah or du'a. We send a proof for you to approve before anything is cut. Personalised pieces are made for one customer and are not returnable, which is exactly why we proof them first.

Yes — office signage, reception walls, Ramadan and Eid gifting, event giveaways and branded pieces. Tell us the quantity and the deadline and we will come back with pricing and a realistic schedule.

If it arrives damaged, send us a photo and we remake it — acrylic travels well, but accidents happen. If it simply does not suit the room, return it within 7 days unused and in its original packing; return shipping is paid by the customer. Personalised pieces are the exception.

A dry microfibre cloth, or a barely damp one for marks. Never use glass cleaner, alcohol or anything with ammonia — those craze acrylic over time. Do not wipe a dusty piece hard with a dry cloth; lift the dust off rather than dragging it across the surface.

Cast acrylic is UV stable and will not yellow the way cheaper extruded sheet or printed canvas does. Mirror finishes are best kept out of direct, all-day sun simply because heat and reflected glare are hard on any mirrored surface — an inside wall or one that catches morning light is ideal.